Help-me-park.com is the airport parking contractor for the Meet and Greet Valet Parking service you have recently booked with the Gatwick Hilton Hotel.
We would be grateful if you could update us with your travel information essential for the prompt collection and return of your car. Call us during office hours on 0845 272 8790.
We treat each customer individually and like to have a representative at the Hilton Hotel waiting for you.
We will ask you for information of the following:
We would be grateful if you could update us with your travel information essential for the prompt collection and return of your car. Call us during office hours on 0845 272 8790.
We treat each customer individually and like to have a representative at the Hilton Hotel waiting for you.
We will ask you for information of the following:
• Your vehicle details
• Your return date , time and flight number
• Your mobile contact details
Cancellations Policy
How to make a cancellation
All cancellations must be made in writing by email to info@help-me-park.com. All refunds will be made within 30 days of cancellation.
Refunds within 7 working days of purchase
A full refund will be given if a meet and greet parking contract is cancelled within 7 working days from the date of purchase except when the contract starts within the 7 working days from the date of purchase in which case our standard refunds policy will apply.
Standard refunds policy
All refunds – except within 7 working days of purchase – will incur an administration fee as follows:
Cancellations before 48 hours to the start of the contract - £6.50
Cancellations within 48 hours to the start of the contract - 40% of the total contract value
Cancellations after the start of the contract - no refund.
Missed Returns
A standard charge of £60.00 is applicable vehicles that have to be returned to the airport twice due to incorrect return dates and/or times being supplied. Payment will need to be supplied before return of the vehicle.
If you have any queries about any of the services which we offer then please take a look at our FAQ page on our website Help-me-park.co.uk.
How to make a cancellation
All cancellations must be made in writing by email to info@help-me-park.com. All refunds will be made within 30 days of cancellation.
Refunds within 7 working days of purchase
A full refund will be given if a meet and greet parking contract is cancelled within 7 working days from the date of purchase except when the contract starts within the 7 working days from the date of purchase in which case our standard refunds policy will apply.
Standard refunds policy
All refunds – except within 7 working days of purchase – will incur an administration fee as follows:
Cancellations before 48 hours to the start of the contract - £6.50
Cancellations within 48 hours to the start of the contract - 40% of the total contract value
Cancellations after the start of the contract - no refund.
Missed Returns
A standard charge of £60.00 is applicable vehicles that have to be returned to the airport twice due to incorrect return dates and/or times being supplied. Payment will need to be supplied before return of the vehicle.
If you have any queries about any of the services which we offer then please take a look at our FAQ page on our website Help-me-park.co.uk.
