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Help me park website security. |
Security issues and web issues for help-me-park.com Gatwick Airport meet and greet airport parking service. |
• Help-me-park Gatwick Airport parking Security - general
• Credit Card Fraud
• Online Security
• Data Protection and your Privacy
• Cookies
• Payment policy
• Cancellations and Refunds policy
• Other meet and greet airport parking issues |
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Help-me-park Gatwick Airport parking Security - general |
Our off-airport carpark is fully secured and monitored 24 hours a day. We are currently working towards gaining the Association of Chief Police Officers (APCO) airport parking security award, and the locally acclaimed Park Mark award for safe and responsible Gatwick Airport parking.
All our meet and greet airport parking drivers are insured as fully comprehensive to drive your vehicles, and carry Help-me-park.com ID cards should you feel the need to check.
Or meet and greet drivers are carefully selected, time served and are directly employed only by Help-me-park.com. Your meet and greet airport parking will not be carried out by agency or temporary staff when using Gatwick Airports finest meet and greet airport parking contractor. |
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Credit Card Fraud and Help-me-parks’ policies amd measures |
Credit card fraud is many times more likely in situations where you hand your card to a waiter in a restaurant. Modern technology has ensured that transmission of encrypted data is virtually impossible to crack. If you would prefer to speak with one of our gatwick airport parking sales team, please call 0845 272 8790 during office hours ( 9 - 5 mon to fri & 9 - 12 sat ) .
Our meet and greet airport parking payments are taken directly by Protx, who are a world leading online payments banker, help-me-park.com as such does not have access to your credit card details. If you wish to extend your Gatwick Airport parking meet and greet airport parking booking over the phone we will have to ask you for card details for any extra monies due , this is because our Gatwick airport parking staff do not have access to your card details.
It is in our interest to ensure that when making your Gatwick airport parking booking with Help-me-park.com your card details are as secure as possible to this end please do call us to arrange payment by cheque if you have a personal issue with on line payment. Unfortunately it is not our policy to accept gatwick airport parking bookings without advance payment. Unlike some less professional Gatwick Airport meet and greet airport parking contractors Help-me-park.com endeavour not to carry out Gatwick airport parking bookings for cash on the airport terminal. |
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Online Security for your gatwick airport parking booking |
Our third party payment handler uses industry standard SSL (Secure Socket Layers) Encryption. This means all your associated Gatwick airport parking payment details are encrypted before being sent to Protx, and only de-encrypted when it reaches their server. You can tell the site is secure by the appearance of a padlock at the bottom of your browser.
More information about Protx.
This page will not describe HTTPS posts in detail, but what is important to this discussion is that the vendor can be assured that no-one other than Protx will be able to decrypt the message, and nothing Protx send back in the reply to that POST can be decoded by anyone except the Help Me Park meet and greet airport parking website. Even if someone was to capture ALL the information sent in a 128-bit encrypted session, it would take all the computers in the world longer than the lifetime of the universe to break the encryption.
Please do contact Help-me-park on 0845 272 8790 if you have any concerns relating to the security of your gatwick airport parking transactions with us. It is important to us that all our Gatwick Airport parking customers can shop safely and with peace of mind when booking Gatwick airports finest meet and greet airport parking |
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Data Protection and your Privacy |
We collect and store only data that is appropriate for us to deliver the Gatwick airport meet and greet parking services you request when making your Gatwick Airport parking booking on this website. There are eight principles put in place by the Data Protection Act 1998 to ensure that your information is handled properly, all of which we adhere to.
It states that data must be:-
- Fairly and lawfully processed;
- Processed for limited purposes;
- Adequate, relevant and not excessive;
- Accurate;
- Not kept for longer than is necessary;
- Processed in line with your rights;
- Secure;
- Not transferred to other countries without adequate protection.
By law, we have to keep to these principles. For more information look at the Information Commissioner's Office website.
We do make use of the latest Antivirus software and have a Firewall installed for an added layer of protection between our server and the internet.
We do not pass your meet & greet airport parking booking information to any third party for marketing or other purposes, unless required to do so by law.
We will send you details of our meet and greet airport parking products or services that we think may be of interest to you, either by post or email. If you do not wish to receive these gatwick airport parking offers you can opt out by selecting the clearly labelled tick box on the data entry forms.
We at help-me-park.com want to ensure that we only offer you gatwick airport meet and greet airport parking products, any airport parking pre booking reminders are designed to be carefully scheduled. Our Gatwick Airport parking customer database is a cherished and protected asset of this business and will not be shared under any circumstances. If this statement changes you will be requested to opt in before any informaton is directed to you . We believe that the finest meet and greet gatwick airport parking service should not share details of its airport parking customers as we would not expect that to happen to us if the boot were on the other foot. |
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Cookies and pop ups and tracking visitors to our gatwick airport parking product |
| On the help-me-park.com Gatwick Airport parking website we do use cookies and / or pop ups but do not collect personal information with them. This technology is in place to help us provide the best Gatwick airport parking website we can, with the most accurate information, occasionally a cookie is left against a web site visitors ip adress to track possible booking activity, this should in no way affect your web use and will not be used to send any junk mail or similar to you. Our aim is to use the technology available only to help you book your Gatwick Airport meet & greet airport parking. |
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Payments policy |
Meet and greet parking at Gatwick Airport with Help-Me-Park can only be booked when full payment is made.
Early booking guarantees availability and whilst last minute bookings can be catered for, availability for meet and greet airport parking does become tight during peak periods. Please note that at Gatwick Airport in peak season almost all gatwick airport parking options do become fully booked, so it does pay to book your Gatwick airport parking early
Whilst Help Me Park understand that customers may not wish to commit monies too far in advance of their holiday parking, we have found that many of our customers prefer to book early in order to secure availability and to spread the cost of their holiday over a wider period.
Any concerns regarding payments and refunds can be addressed to Help Me Park via the contact us links on this website.
We only accept transactions in UK Sterling and all prices include VAT. |
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Cancellations and Refunds policy |
How to make a cancellation
All cancellations must be made in writing by email to info@help-me-park.com. All refunds will be made within 30 days of cancellation.
Refunds within 7 working days of booking
A full refund will be given if a meet and greet parking contract is cancelled within 7 working days from the date of purchase except when the contract starts within the 7 working days from the date of purchase in which case our standard refunds policy will apply.
Standard refunds policy
The contract is deemed to have started once the pre-arranged time for the collection of your vehicle at the airport has passed.
All refunds – except within 7 working days of purchase – will incur an administration fee as follows:
Cancellations before 48 hours to the start of the contract - £6.50
Cancellations within 48 hours to the start of the contract - 40% of the total contract valueCancellations after the start of the contract - no refund |
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Other meet and greet airport parking issues |
| If you have any other concerns regarding the Help-me-park.com meet and greet airport parking service then please do not hesitate to contact us. It is our aim to make Help-me-park.com the finest gatwick airport meet and greet airport parking contractor |
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